CTL Global

Fulfillment | E-Commerce | Logistics | Delivery

5 Trends Coming Out of IRCE

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I had the privilege of attending IRCE this week in Chicago, and the conference continues to impress every year.  As expected, some major themes the show covered were centered on the future of eCommerce.  After sitting in numerous sessions and walking the show I noticed these 5 trends coming out of IRCE.

1. Abundance of Custom Solutions to Fit Your Offering

The amount of solutions in the eCommerce space has grown exponentially in the last few years and are even more specialized than before. The digital decision makers at many retailers are making choices on where to invest in new technologies that influence their entire business. There are so many great options to choose from in the inventory management, customer analytics, and digital marketing spaces.

2. Consistent Shopping Experiences

Omni-channel is becoming less about offering your product in as many places as possible, and more about the customer having the same seamless experience no matter where they purchase the product.

3. Simplification of Reverse Logistics

More and more retailers (including B2B) are focusing on the flexibility and simplicity of reverse logistics. Being able to provide a seamless return process to customers has become a high priority in the overall customer experience. Things such as smartlabels that scan and immediately identify the closest distribution center for a return will help reduce unnecessary transit time.

4. Amazon Still Dominates Everyone

Amazon continues to lead the eCommerce space by accounting for 53% of the overall eCommerce growth in 2016. The majority of retailers feel more than ever that successfully selling on Amazon is key to succeeding as a brand.  The importance of selling via Amazon Prime and making it to the first page of search results is proving to be just as important to appearing on the first page of Google.

5. The World Continues to Shrink

International ordering continues to grow every year (almost 50% of shoppers placed an international order in 2016). Mobile ordering and more international shipping options are increasing the worldwide footprint for the consumer.

To learn more about innovative and forward thinking ways of optimizing your eCommerce business, feel free to follow CTL on our social channels, or simply drop us an email.

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COVID-19 Update

Covid-19

CTL continues to remain open for business to support our clients and their supply chain needs.

 

Although our warehouses are located in an area where the local government has instituted a Stay-At-Home Order or a closure of non-essential businesses, CTL employees have been classified by the state as essential workers (transportation and logistics). While so many Americans are required to work from home, the CTL team is continuing to work hard to meet the demands of our customers. That’s why we’re taking all the necessary precautions to make sure our employees remain safe in the workplace. We conduct daily temperature checks, supply masks and other personal protective equipment, and we make sure that proper social distancing is maintained throughout our warehouse and offices. All of these measures are important to ensure that our clients can meet consumer demand now and in the future.

 

To ensure that our employees are safe and our client-partners serviced, CTL continues to closely monitor the latest reports from the Centers for Disease Control (CDC) and the World Health Organization (WHO) regarding the Coronavirus (COVID-19). 

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